Privacy Policy

At Frank Professional Framing, we are committed to protecting your privacy and ensuring the security of your personal information.

Last Updated: January 2025

Introduction

Frank Professional Framing ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information including:

  • Name and contact information (phone number, email address, mailing address)
  • Project details and specifications
  • Payment information for services
  • Communication preferences

Usage Information

We automatically collect information about how you use our website, including IP address, browser type, pages visited, and time spent on our site.

How We Use Your Information

We use your information to:

  • Provide and improve our construction and framing services
  • Communicate with you about projects, appointments, and updates
  • Process payments and manage billing
  • Send you marketing communications (with your consent)
  • Comply with legal obligations and resolve disputes
  • Analyze website usage to improve our services

Information Sharing

We do not sell, trade, or rent your personal information. We may share your information only in the following circumstances:

  • With trusted service providers who assist us in operating our business
  • When required by law or to protect our rights
  • With your explicit consent
  • In connection with a business transfer or merger

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Access and review your personal information
  • Request corrections to inaccurate information
  • Request deletion of your personal information
  • Opt-out of marketing communications
  • Withdraw consent for data processing

Cookies and Tracking

Our website uses cookies to enhance your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences. Some features may not function properly if cookies are disabled.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

(973) 214-3263
frankframing@frankproframing.com
Caldwell, NJ

Policy Updates

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on our website with an updated "Last Updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.